Shipping

It is our policy to ship your items as quickly as possible. Orders placed by 12pm Eastern will typically ship within 24 hours; however some items can take up to 72 hours to ship. Delivery time depends on the recipient's location.

We use Canada Post Expedited Parcel as our primary method of shipping. Shipping times may vary depending on location. Estimate 2-7 days within Canada and 3-7 days to the US.

Xpresspost is a faster courier option for a flat free of $15.00 within Canada (1-2 days) and $25.00 to the US (3-5 days).

We use the Canada Post - Xpresspost Service to safely handle your package and ensure timely delivery.

Please Note:

• Statutory holidays may add an extra day to delivery times.
• Deliveries are made on business days, Monday to Friday, excluding published holidays.
• When sending to more than one destination, separate orders must be placed.
• Items ordered together may not ship together and may not ship on the same day.
• Some items may ship directly from our manufacturer and not from our warehouse.
• Our shipping charges to Canada and USA are a flat fee per order, not per item.

Canadian Shipping Rates (Canada Post - Expedited Parcel)

Delivery to major centres within Canada are: Local 1 business day, Regional 1 to 2 business days, National 2 business days. If you do not live in a major center contact us for a shipping time estimate.

US Shipping Rates (Canada Post - Expedited Parcel)

3-5 days between major centres in continental United States.

Shipping Outside of North America

If your desired shipping destination is not within Canada or the continental United States, please contact us and we will do our best to assist you.

Expedited Shipping

Overnight shipping may be available on some items. Please contact us if you require overnight or other expedited shipping not optioned on our site.

Customs & Duties

Your order may be subject to duties and taxes charged by the destination country. Gingerbread Monkeys is not responsible for the collection or payment of destination duties or taxes and is the responsibility of the receiver. We cannot predict what the charges will be as they vary from country to country. For more information on your country's customs policy, please contact your local customs office or contact us and we will do our best to answer your questions.

Product Availability

While we strive to maintain an accurate inventory count, errors can and sometimes do occur. If you purchase an item that is out of stock, we will notify you as soon as possible. At that time you will be given the option of canceling or modifying your order, or accepting delivery when the item comes back in stock (if applicable).